Just Released: State of Audio - Trends Report

Audio Helps Wireless Carriers Win Over Plan Switchers

The holiday season brings no shortage of sparkle, joy, and perhaps most excitingly—new tech. For many, the perfect gift will sit tucked beneath the tree—a brand-new smartphone with a shiny new plan. This is a time when countless Americans consider making a change to their wireless plans. Whether for a better deal or improved service, the wireless market buzzes with opportunity, especially among ‘plan switchers’ — those ready to upgrade or move to a new plan. But converting these switchers isn’t easy. Successful providers know that strategic channel choices make all the difference, and Audio advertising has proven to be one of the most effective ways to connect with these tech-savvy, ready-to-switch consumers.

The Growing Market of Wireless Plan Switchers

Plan switchers represent a growing and lucrative segment. This audience has grown 4% in the past year. These consumers are hunting for better value or improved service:

  • 45% of switchers are motivated by a cheaper plan.
  • 33% are looking for better service, like improved coverage or faster speeds.

As this market grows, it’s essential to capture their attention with targeted and effective advertising—and that’s where Audio excels.

Why Audio Resonates with Plan Switchers

When it comes to reaching switchers, there’s no better medium than Audio. These consumers aren’t just casual listeners—they’re dedicated Audio fans. A staggering 92% of plan switchers listen to Audio, a number that’s grown by 9% in recent years.

What makes Audio particularly powerful is its ability to drive action. After hearing an ad on a podcast:

  • Nearly half of switchers (48%) visited the brand’s website to learn more.
  • 29% of them went a step further, visiting the site to make a purchase.

It’s not just about the reach—it’s about driving action. Audio connects with these listeners when they’re tuned in and ready to make decisions.

Case Study: How One Wireless Brand Saw Big Results with Audio

A major wireless provider recently partnered with Audacy to measure how their radio campaign impacted awareness and consideration. Using Audacy’s Brand Lift Attribution module, the campaign focused on targeted cities to compare exposed listeners against a control group.

The results were compelling:

  • 11% increase in ad awareness among listeners, proving that the campaign broke through the noise.
  • A +5% lift in consideration intent, showing that Audio not only reached consumers but persuaded them.

The campaign also found that higher exposure frequencies—21 or more ad impressions—drove the most significant gains in brand attributes like “great coverage” and “has the latest phones”. This campaign highlights the importance of both strategic messaging and sustained engagement through Audio.

Audacy Listeners: Your Ideal Wireless Customers

Not all audiences are created equal. If you’re looking for the perfect customers for your next wireless campaign, look no further than Audacy’s listeners:

  • 10% more likely than the average U.S. adult to switch carriers in the next 12 months.
  • Audacy streamers are 48% more likely to make a switch in the same timeframe.

But it’s not just about their likelihood to switch—it’s about their openness to advertising. Audacy listeners are 7% more likely than the average U.S. adult to say that ads influence their decision-making when choosing mobile providers.

This holiday season and all year long, as you compete to be the wireless provider that customers choose, make sure your brand is reaching them where they’re already listening—on their favorite Audio platforms.

Want to talk more about reaching your target audience?

Let´s Talk
SOURCES

Audacy Innovation Tracker, Online survey conducted on Ask Suzy platform, June 2024, A18+, Base = Audio Listeners

Nielsen Scarborough Research, Market/Release: Scarborough National Database 2024 Release 1 *Revised 09/04/24* Total (Jan 2023-Apr 2024), Base: Total Adults 18+ Projected: 264,062,606 Respondents: 206,464

2024 Summer MRI-Simmons USA

Google-BCG Path to Purchase Survey, July 2020 through August 2020, https://www.bcg.com/publications/2021/how-consumers-shop-for-wireless-plans

Scarborough Research Podcast Recontact Study (Listeners only) 2023 Release 2 (May 2024) Base: Podcast Listeners 18+

Related Insights

podcast host Advertising Tips WARC Research: Podcast Ads Deliver Outsized Impact, But Most Advertisers Are Missing It
December 10, 2024
Man with radio Advertising Tips The Next-Gen Measurement Tools Transforming Audio Advertising
November 27, 2024
Cowboy boots Advertising Tips Striking Gold in Country: Leveraging Country’s Biggest Stars & Stages for Your Brand
November 13, 2024

Ready to Make Audio Work for Your Brand?

ADVERTISE WITH US
soa2024
×