Meet The New Audio Consumers!

by Noah Caruso, Deepika Das and Emily Hurwitz, Audacy Insights Team 

New products, changes in work patterns, and environmental factors prompt consumer reactions. And as people explore, evaluate information and try new experiences, they shape distinct audience groups. Audacy’s Innovation Tracker (2024)1 highlights three key trends influencing audience behavior and mindset today:

  1. The looming force of climate change has come with a renewed interest in sustainability, driving consumers to seek out eco-friendly products and brands. 
  2. The proliferation of AI chatbots like ChatGPT, Claude, and Gemini has dominated news cycles and ushered in a new kind of hyper-efficient information-gatherer. 
  3. Changing sentiments and new tech brings a rise in those who seek familiarity – nostalgia-seekers who aren’t yet ready to embrace the latest trends fall back on content they know and love until they’re comfortable.

And our study identifies three audio consumer groups, emerging in tandem with these current trends. These groups present valuable opportunities for brands looking to resonate and align with specific consumer mindsets.

Sustainability at Heart

As conversations surrounding climate and environmental conservation become more prevalent, sustainability grows ever-important in the minds of consumers, particularly among young audiences. From choosing sustainable products and buying from brands with a low carbon footprint, to owning and shopping for eco-friendly vehicles, Gen Z and millennials are committed to sustainability across the board.

To find an eco-friendly audience, look no further than podcast listeners – over a third of podcasters choose sustainably produced products and a quarter prefer to buy from brands with a low carbon footprint. And their deep connections with podcast hosts  make them more aware of and open to messages about new products. Sustainability enthusiasts trust their podcast hosts to recommend great brands – they are +38% more likely than average to say podcast hosts are helpful in finding them new products.

To effectively connect with sustainability enthusiasts using audio, consider tailoring content to match their interests. They gravitate towards podcast genres like comedy, music, true crime, technology, and politics, as well as radio formats such as classic rock, rock, classic hits, alternative, and hip hop.

Deep Dive Searchers

AI usage has found tremendous traction among audio consumers, especially among Digital audio listeners. More than half have used AI chatbots, and of them, a third are already using them regularly, employing AI chatbots several times a week for deep dive searches and inquiries. Men, youngsters, affluent individuals, and parents emerge as the drivers of this AI activity. 

These chatbot users are dedicated radio listeners who  love classic rock, hip hop, rock, classic hits, and alternative radio.

Weekly users of AI chatbots prioritize topics related to work and education, even financial transactions, demonstrating a preference for practical applications over personal interests and even social messaging. Interestingly, one would think that these AI enthusiasts would choose AI generated voices over human, but that’s not the case!

Podcast hosts, in particular, wield significant influence. Weekly AI chatbot users are
39% more likely than overall users to find advice from podcast hosts to be the most useful/valuable to them. 

What types of podcasts appeal to these AI enthusiasts? Their top genres are comedy, technology, music, sports, and health & fitness.

The Nostalgic

In today’s music landscape, nostalgia holds a timeless allure, transcending generational boundaries. 3 in 4 people enjoy listening to songs from previous decades. Surprisingly, it’s not just older adults who cherish the tunes of yesteryears. A significant 60% of Gen Z and Young Millennials also revel in the melodies from previous decades. For many, these songs evoke a sense of connection to the past, offering a glimpse into cultural moments that resonate across time. Even more intriguing is the resurgence of vinyl records among nostalgia enthusiasts, with a third of them opting for analog sound.

The top radio formats for nostalgia seekers are classic rock, rock, classic hits, soft rock, and hip hop.  

While nostalgia seekers cherish the past, they’re not stuck in it when it comes to technology. Despite their cautious approach, they are open-minded towards advancements like AI. 3 in 4 are open to new technologies, but prefer to wait for others to use them first. Despite their hesitance to rush and use emerging technologies,  more than half have already engaged with AI chatbots, demonstrating a pragmatic blend of nostalgia and modernity. This willingness to embrace new tools once they are established reflects a balanced outlook—a respect for tradition paired with an eagerness to explore innovations that enhance their everyday experiences. 

The nostalgics love podcasts, with their top genres being comedy, true crime, music, politics, and sports.

Conclusion

Each of these three groups embodies unique perspectives and priorities, influencing everything from consumer behavior to cultural movements, shaping how brands can effectively engage and connect through Audio. Audio not only entertains but also forges deep, meaningful connections for these three groups  in today’s increasingly nuanced market landscape, suggesting new ways to shop, new ways to search, and old ways to feel connected to what you love.

Want to talk more about reaching your target audience?

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SOURCES

1. Audacy Innovation Tracker, conducted on Suzy panel, P18+, n=1,112, June 2024. 

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